Pixie takes data security and privacy extremely seriously — not as a feature, but as a core foundation of how the platform is built.
️ 1. Enterprise-Level Security
Pixie uses the same technology and protection systems as major global companies.
Runs on Google Cloud — the same secure system trusted by banks and governments, with 99.95% uptime (almost never goes down).
Zero-trust design — everyone (including staff) only gets access to the exact data they need, nothing more.
Extra layers of protection — mandatory two-factor authentication (MFA), VPNs, and minimal personal data storage.
Regular testing — internal checks every quarter, external security audits every year, plus ongoing “hacker-style” penetration testing to find and fix weaknesses.
2. Data Privacy & Control
Your data stays yours. Always.
Never shared — Pixie doesn’t sell or share your information with anyone else.
Private AI environment — data you upload is never used to train public or third-party AI models.
Full control — you can ask for a complete copy of your data or have it permanently deleted (with a certificate proving it’s been erased).
3. Responsible AI Governance
Pixie ensures its AI is safe, accurate, and accountable.
Runs in a secure environment — all AI models operate inside controlled systems.
Constant testing — Pixie runs regular checks to make sure AI results stay reliable and unbiased.
Protected algorithms — Pixie’s core tools, like ScaleUp DNA and ScaleUp Score, are treated as confidential trade secrets and stored safely.
4. Compliance & Transparency
Pixie meets or exceeds major global standards for cybersecurity and privacy.
Meets ISO 27001 standards — international gold standard for information security.
Working toward Cyber Essentials Plus — UK government-backed cybersecurity certification.
GDPR compliant — fully aligned with UK and EU data protection laws.
International coverage — data centres in multiple regions to comply with data residency rules and prepare for expansion into Europe.
In Short
Pixie protects two things above all else:
Your confidential data, and
Pixie’s own intellectual property (its AI and algorithms).
Every feature, process, and policy is built around a single principle:
Trust is non-negotiable.
Pixie delivers enterprise-grade protection — with the simplicity and smooth experience founders and investors need day to day.
Last updated: March 2026