Pixie takes data security and privacy extremely seriously - not as a feature, but as a core foundation of how the platform is built.
1. Enterprise-level security
Pixie uses the same technology and protection systems as major global companies.
- Runs on Google Cloud - enterprise-grade infrastructure used across banking, government, and global enterprise.
- Zero-trust design - everyone (including staff) only gets access to the exact data they need, nothing more.
- Extra layers of protection - mandatory two-factor authentication (MFA), VPNs, and minimal personal data storage.
- Regular testing - internal security reviews, external audits, and ongoing penetration testing to identify and address weaknesses.
2. Data privacy & control
Your data stays yours. Always.
- Never shared - Pixie doesn’t sell or share your information with anyone else.
- Private AI environment - data you upload is never used to train public or third-party AI models.
- Full control - you can request a complete copy of your data or have it deleted. Contact hello@heypixie.ai to exercise your rights.
3. Responsible AI governance
Pixie is committed to responsible, accountable AI - with regular checks to keep outputs reliable.
- All AI models operate inside controlled, secure environments.
- Regular checks to monitor AI outputs for reliability and flag potential bias.
- Pixie’s core methodology - including the Scaleup Score - is proprietary, protected, and stored securely.
4. Compliance & transparency
Pixie is built around recognised global standards for cybersecurity and privacy.
- ISO 27001 process aligned via our Google Cloud Premier Partner Zazmic.
- Working toward Cyber Essentials Plus - UK government-backed cybersecurity certification.
- GDPR compliant - fully aligned with UK and EU data protection laws.
- Data hosted on infrastructure compliant with UK and EU data residency requirements.
In short
Pixie protects two things above all else: your confidential data, and Pixie’s own intellectual property. Every feature, process, and policy is built around a single principle:
Trust is non-negotiable.
Enterprise-grade security, built for founders.
Last updated: March 2026